Our return policy at Napko Car Care and Bike Care Products is designed to ensure customer satisfaction and provide a hassle-free experience. Here are the key points of our return policy:

1. Returns are accepted within 7 days from the date of purchase.
2. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
3. Proof of purchase is required for all returns. This can be in the form of a receipt, order confirmation email, or invoice.
4. Customers are responsible for the cost of return shipping, unless the return is due to an error on our part or a defective product.
5. Once we receive the returned item, our team will inspect it to ensure it meets our return criteria. If approved, we will initiate a refund to your original method of payment.
6. Refunds may take several business days to process, depending on your financial institution.
7. Certain items, such as personalized or custom-made products, may not be eligible for return unless they are defective or damaged.