Shipping Policy – Napko Car Care & Bike Care Products

Thank you for choosing Napko for your car care and bike care needs. Below, you’ll find detailed information about our shipping policies:

1. Processing Time:

   • Orders are processed and shipped within 5-7 business days of receiving payment confirmation. Orders placed on weekends or holidays will be processed on the following business day.

2. Shipping Rates:

   • Shipping rates are calculated based on the weight of the products, the destination, and the chosen shipping method during checkout.
   • We offer competitive shipping rates to ensure affordability and value for our customers.

3. Shipping Methods:

   • We offer various shipping methods to accommodate your needs, including standard shipping, expedited shipping, and international shipping.
   • You can select your preferred shipping method during the checkout process.

4. Delivery Time:

   • Delivery times may vary depending on your location and the selected shipping method.
   • Estimated delivery times will be provided to you during the checkout process based on your shipping address and chosen shipping method.

5. Tracking Information:

   • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
   • You can use this tracking information to monitor the status of your delivery.

6. International Shipping:

   • We offer international shipping to select countries.
   • International shipping rates and delivery times may vary depending on the destination and customs regulations.

7. Customs and Duties:

   • Customers are responsible for any customs duties, taxes, or fees incurred upon delivery for international orders.
   • Please be aware of your country’s customs policies and regulations before placing an international order.

8. Shipping Restrictions:

   • Some products may be subject to shipping restrictions due to size, weight, or hazardous materials.
   • Any applicable shipping restrictions will be communicated to you during the checkout process.

9. Address Accuracy:

   • Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues.
   • We are not responsible for any delays or non-delivery caused by incorrect or incomplete shipping addresses provided by the customer.

10. Order Changes and Cancellations:

    • Once an order has been placed, changes or cancellations may not be possible. Please contact us immediately if you need to make any modifications to your order.